At Jeyram Educational Trust, we value transparency and aim to ensure a fair process for cancellations and refunds related to admissions, course fees, application charges, or any other payments made through jeyedu.co.in.
1. Admission/Application Fees
- Non-Refundable:
Application and registration fees paid for admissions are generally non-refundable, unless explicitly stated otherwise at the time of payment.
2. Course Fees
- Cancellation Before Course Commencement:
If you wish to cancel your enrollment before the course/program starts, you must submit a written cancellation request to jedutrust@gmail.com or jrt@jeyedu.co.in.- Approved cancellations may be eligible for a partial refund, subject to an administrative deduction.
- Any request received [X days, e.g., 7 days] or fewer before the course starts may not be eligible for a refund.
- Cancellation After Course Commencement:
No refunds will be issued once the course has started, except under exceptional circumstances approved by the management.
3. Study Materials and Physical Goods
- Physical study materials, uniforms, or merchandise once delivered are non-returnable and non-refundable, unless:
- The item was damaged in transit, or
- The wrong item was delivered.
In such cases, please notify us within [3 days] of delivery with proof (photos) for replacement or refund consideration.
4. Refund Processing
- Approved refunds will be processed to the original payment method within [7–14 working days] from the approval date.
- Any bank charges, payment gateway charges, or administrative fees may be deducted from the refund amount.
5. Special Circumstances
- In the event of course cancellation by Jeyram Educational Trust due to unforeseen circumstances, full or partial refunds may be provided at our discretion.
6. How to Request a Refund
To request a refund or cancellation:
- Email jedutrust@gmail.com or jrt@jeyedu.co.in with your payment receipt, student ID, and reason for cancellation.
- Include your contact number for prompt communication.
7. Contact Us
For any questions about this Cancellation and Refund Policy, please reach out to:
Jeyram Educational Trust
Address: 140/2B2, Second Floor, Thuraimangalam, Perambalur – 621220
Email: jedutrust@gmail.com | jrt@jeyedu.co.in
Phone: 04328-224821 / +91 4238 224821