The Food & Beverage Service Steward is responsible for efficiently and courteously serving food and beverage to guests of hotel, restaurant, canteens, and banquet functions.
Front Office Associate is responsible for receiving the guest, handling guest registration process, attending to any guest requirements, cashiering and handling guest accounts during the stay.
Front Office Executive is responsible for engaging with guests, assisting in guest check-in and checkout processes, handling guest complaints, promoting sales, guiding associates at work and ensuring quality service standards.
The Kitchen Steward is responsible for cleaning kitchen ware, dishware and equipment used in kitchen area; ensuring stocking of kitchen ware for cooking and maintaining high standards of hygiene in cooking area.
The Meet and Greet Officer is responsible for meeting and greeting the customer, arranging for guest transfers and addressing customer queries and service complaints.
Room Attendant is responsible for keeping guest rooms and defined areas in clean and orderly condition.
The Travel Consultant is responsible for preparing and organising holiday tours packages for inbound, outbound and domestic tourists and travellers, both, for retail and corporate customers. The individual is also responsible for achieving customer satisfaction as per company’s standards.